Calm, reliable help for your daily operations.
I support entrepreneurs and teams with customer messaging, email & calendar management, scheduling, checklists, and light operations—so you can focus on the work that grows your business.
Wilmington & Carolina Beach • Remote‑friendly
What I handle
- ✔ Customer messaging & inbox triage (email/chat)
- ✔ Calendar management & scheduling
- ✔ Checklists, SOPs & task coordination
- ✔ Simple reports, spreadsheets & follow‑ups
- ✔ Optional: Airbnb/VRBO bookings & review replies Hospitality add‑on
Services
Clear, dependable administrative support—with an optional hospitality add‑on if you manage short‑term rentals.
Email & Inbox Management
Prioritization, quick responses, templates, and zero‑inbox routines.
Calendar & Scheduling
Meeting coordination, reminders, and time‑blocking that sticks.
Customer Messaging
Polite, on‑brand replies via email, chat or social DMs.
Checklists & SOPs
Simple, practical systems so tasks get done the same way every time.
Light Operations & Reports
Spreadsheets, status recaps, vendor coordination and follow‑ups.
Hospitality Support (Optional)
Airbnb/VRBO bookings, turnover scheduling, and review responses—only if you need it.
Packages
Choose a retainer that fits your workflow. Hours can flex as we learn your rhythm.
Starter Admin
- ✔ Up to 10 hours/month
- ✔ Inbox triage & quick replies
- ✔ Checklists and basic scheduling
Standard Admin
- ✔ Up to 20 hours/month
- ✔ Email + calendar + customer messaging
- ✔ Task coordination & SOP updates
Admin Plus (Custom)
- ✔ 25–40 hours/month
- ✔ Reporting, vendor coordination
- ✔ Optional hospitality add‑on
Need a one‑off project or a short trial? Ask about a 5‑hour sampler.
About Molly
I’m an operations‑minded virtual assistant who keeps communication sharp, calendars organized, and tasks moving. I’ve managed complex schedules and remote teams, and I bring a friendly, detail‑first approach to every client. If you also run short‑term rentals, I can layer in hospitality support—only if you want it.
Quick Highlights
- ✔ Calm, reliable admin support for small businesses
- ✔ Email, calendar, and customer messaging expert
- ✔ Systems‑first: checklists, SOPs, and scheduling
- ✔ Optional hospitality experience (Airbnb/VRBO)